# According to BlockPass, my KYC is approved, but the desktop app still says I am not approved Check back in the Xai Node desktop app 24 hours after being approved by BlockPass. If your status in the app is still not approved, reach out our Telegram or Discord. \ If you have failed KYC and you think you should not have, email . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://xai-foundation.gitbook.io/xai-network/about-xai/sentry-key-purchase-and-setup/common-troubleshooting-steps/according-to-blockpass-my-kyc-is-approved-but-the-desktop-app-still-says-i-am-not-approved.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.