Xai Network
Xai Network
Xai NetworkEnglishKorean / 한국어
Xai Network
Xai NetworkEnglishKorean / 한국어
  • About Xai
    • Welcome to Xai
    • Xai Introduction
      • Xai Blockchain
      • Xai Foundation
      • Xai Token
      • Blockchain Gaming
        • Current Limitations
        • The Future of Gaming
        • Gaming Evolved
      • Ex Populus Partnership
      • Offchain Labs Partnership
      • Vanguard League
      • FAQ
      • Important Links
      • Xai Brand Kit
    • Xai Protocol
      • Xai Basic Concepts
      • AnyTrust: Revolutionizing Blockchain Infrastructure
        • Reducing Costs through Trust Assumptions
        • Keysets for Flexibility
        • Data Availability Certificates (DACerts)
        • Dual Data Posting Mechanisms
        • Data Availability Servers (DAS)
        • Sequencer-Committee Interaction
      • Security considerations
    • Xai Governance Voting Guide
    • XAI Tokenomics
      • XAI Token’s Utility & Purpose
      • esXAI Token’s Utility & Purpose
      • The Redemption Process
      • Token metrics and initial allocation
      • XAI & esXAI Emissions & Burning
      • Network Rewards
      • Sentry Key Pricing Tiers
    • Sentry Keys Explained
      • How do Sentry Nodes Work
      • Who Can Operate A Sentry Node
      • Referee Smart Contract
        • Submission of Assertions
        • Claiming Rewards
        • Creating Assertion Hash and Checking Payout
      • Challenger Component
      • Key (NFT-based)
      • Sentry Download and Operation
      • Sentry Wallet Functionality
      • Licensing Impact
      • Sentry Node Hardware Requirements
      • Sentry Node Utility
      • Accruing Key Rewards
    • Sentry Key Purchase & Setup
      • Step 1: Purchase a Sentry Key
        • Option 1: Buy Sentry Key via the website
        • Option 2: Buy Sentry Key via Xai Sentry Node desktop app
        • Option 3: Buy Sentry Key via Xai Sentry Node CLI (command line interface)
          • How to view the price of a Key via the CLI
        • Option 4: Buy Sentry Key via Node License Contract on Arbiscan
      • Step 2: Download & Run the Xai Sentry Node
      • Step 3: Complete Requirements to Accrue esXAI
        • Step 3a: Set Up & Fund the Sentry Wallet
          • How to Obtain Arbitrum ETH
          • How to import your wallet as the Sentry Wallet in the desktop app
        • Step 3b: Start the Sentry Wallet (a.k.a Operator)
          • How to create a wallet using the CLI
        • Step 3c: Assign Keys to the Sentry Wallet
      • Step 4: Complete KYC (or KYB) to Claim XAI redemptions
        • How to interpret a Pending KYC status
      • Common Troubleshooting Steps
        • How do I run a Xai Node on VPS?
          • Step 1: Choose a VPS
          • Step 2: Log in to a server
          • Step 3: Set up Xai Sentry Node
          • Step 4: Set up a Screen
          • Step 5: Start Xai Sentry Node
          • Step 6: Monitor your Node via Screen
          • Step 7: Updating your node
        • How do I prevent others from using my Sentry Wallet or Operator?
        • Why don't I see the KYC link on the desktop app?
        • How do I know my Node is running in the CLI?
        • How do I KYC if I'm using the CLI?
        • How can I see my rewards?
        • Crashing, inconsistent Emissions / missing revert data errors
        • According to BlockPass, my KYC is approved, but the desktop app still says I am not approved
        • I see "Transaction in progress" message after assigning my wallet. Did my wallet not get assigned?
        • How do I delegate my Keys to another user's operator?
        • Why did my Accrued esXAI balance decrease?
        • What are the legitimate contracts owned & operated by Xai Foundation?
        • Why do I get an error for challenge 2012?
      • How To Videos
        • Desktop Client
          • Download & Install Xai Node Desktop Client
          • Import & Start Your Sentry Wallet
          • Assign Wallets Containing Keys to the Sentry Wallet
          • Fund Sentry Wallet with Arbitrum One ETH
          • Submit KYC
          • Claim Node Rewards after Passing KYC
        • Command Line Interface (CLI)
          • Download & Install Xai Node CLI
          • Boot Operator & Interpret Status Logs
          • Add Custom Operator
          • Track Accrued esXAI
          • KYC When Using CLI
      • Redeem Referral Rewards
    • Open Initiatives
      • Completed Initiatives
      • Xai & Sentry Nodes Initiatives
      • Xai Protocol Initiatives
  • Staking Explained
    • Staking v1 and v2
    • Staking Pool Guide
      • Create a Pool
      • Stake esXAI
      • Stake Sentry Keys
      • Generating Rewards
      • Unstaking
    • Staking Rewards & Tiers
    • Time Cooldown
    • Gas Optimizations
  • Tiny Sentry Key FAQ
    • FAQ (Indonesian / Bahasa Indonesia)
    • FAQ (Korean / 한국어)
    • FAQ (Hindi / हिन्दी) - कुंजी विभाजन सामान्य प्रश्न
    • FAQ (Chinese / 中文)
  • Key Sale Referrals
  • Key Split Update (technical)
  • Build on Xai
    • Xai Chains & Parameters
      • Connect to Xai Mainnet
      • Bridge to Xai Mainnet
      • Connect to Xai Testnet (Sepolia)
      • Bridge to Xai Testnet
      • Bridged Token Addresses
      • Contract Addresses
    • How to run a full node for Xai chain
    • How to get $XAI
      • Centralized Exchanges
      • Decentralized Exchanges
        • Camelot
    • Developer Tools
      • Block Explorers
      • RPC
        • Ankr
        • Nirvana
        • QuickNode
      • Token Bridges
        • Xai native bridge
        • Gas.zip
        • Relay
      • Wallets
      • Marketplace
        • Reservoir
        • Snag Solutions
        • RaribleX
      • On chain randomisation
        • Supra VRF
  • Xai Gaming Dev Resources
    • Xai Connect
      • Overview
      • Integrate with Xai Connect
    • Build with thirdweb
      • Overview
      • Connect
      • Contracts
      • Wallets
      • Account Abstraction
      • SDKs
      • Engine
      • Web3 APIs
    • Build with Sequence
    • Subgraph
    • Xai Gas Subsidy
  • Xai Vanguard: Genesis
    • Getting Started
      • Leaderboard
      • Discord
    • Chapter 01: Onboarding
    • Chapter 02: Minting
      • Minting from Contract
    • Chapter 03: Discord
      • Obtaining esXAI
      • Obtaining XAI
      • Buy Sentry Key
    • Chapter 04: Xai Staking Pools
    • Chapter 05: Unicorn Bingo
    • Chapter 06: Bridging
    • Chapter 08: Build on Xai
      • Thirdweb: Creator Portal Walkthrough
      • Sequence: Xai Builder Walkthrough
    • Chapter 09: Camelot
    • Chapter 10: Crypto Unicorns
    • Chapter 11: Tarochi
    • Chapter 12 - My Angry Yakuza Girlfriend
    • Chapter 13 - Rainbow Rumble
    • Chapter 14 - The Lost Glitches
  • Xai Vanguard: Previous Seasons
    • XAI Token Claim
      • Claim Details
  • Play Games on Xai
    • Connect your wallet to Xai
    • Xai Games Catalog
    • Final Form
      • Card Sets
      • Card System
      • Where to Get Cards
      • ❔FAQ
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On this page
  1. About Xai
  2. Sentry Key Purchase & Setup
  3. Common Troubleshooting Steps

According to BlockPass, my KYC is approved, but the desktop app still says I am not approved

PreviousCrashing, inconsistent Emissions / missing revert data errorsNextI see "Transaction in progress" message after assigning my wallet. Did my wallet not get assigned?

Last updated 1 year ago

Check back in the Xai Node desktop app 24 hours after being approved by BlockPass. If your status in the app is still not approved, reach out our Telegram or Discord.

If you have failed KYC and you think you should not have, email .

support@blockpass.org